Delivery information and Mount/Mat options
How we ship items and how mount/mat options affects the shipping cost.
We always ship orders using a trackable postal service. We will in most cases post your order the same day, or the next working day after your order is placed. We will send you a separate email once the order has been shipped with the tracking number.
Within the U.K we use Royal Mail special delivery service which guarantees a next day delivery by 1pm. Visit www.royalmail.com to track an order with the tracking number provided.
International orders are sent using Royal Mail International Track and Signed. They aim to deliver within 5-7 working days, a signature is required upon delivery. Visit www.royalmail.com to track an order with the tracking number provided.
When you view a print, you have a choice of 'with mount/mat' or 'without mount/mat'.
Choosing 'with mount/mat' will cost £5 extra due to the increased shipping costs involved. The mount is a light cream colour, with a thin gold line around the window. The print is held in place with museum tape, and is easily removed from the mount if desired.
Choosing 'without mount/mat' will mean your print is backed on linen cloth (to prevent creasing), and sent rolled in a mailing tube.
If you have any requests or questions regarding the mounts, please email firstname.lastname@example.org and we will try our best to accommodate your needs.